Effective Date: 10/05/2024

At Vantage Bespoke Interiors , we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines the types of information we collect, how we use, disclose, and protect that information, and your rights regarding your personal data. By engaging our services or accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, mailing address, and other contact details when you fill out a form, request services, or communicate with us.

• Project Information: Details related to your design project, including property layout, design preferences, budget, and other relevant information for delivering design services.

• Financial Information: Payment details, including credit card information, billing address, and transaction history, when you engage in financial transactions with us.

• Website Usage Information: When you visit our website, we may collect data such as IP address, browser type, pages viewed, time spent on the site, and other usage information through cookies or similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide interior design services, including consultations, project management, and communication regarding your project.

• Customer Support: To respond to inquiries, provide updates on projects, and handle any issues related to our services.

• Marketing and Promotions: To send you marketing communications, newsletters, special offers, and updates about our services, if you have opted in.

• Payments and Billing: To process payments, manage billing, and ensure the smooth financial handling of projects.

• Website Improvements: To enhance our website’s functionality, optimize user experience, and analyze visitor behavior.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, contractors, or consultants who perform services on our behalf, such as payment processing, project management software, or marketing assistance.

• Legal Compliance: If required by law or in response to legal proceedings, we may disclose your information to relevant authorities or legal entities to comply with legal obligations.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and access control protocols. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and Review: Request access to the personal information we hold about you.

• Correction: Request that we correct any inaccuracies in your personal information.

• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website traffic, and gather usage data. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after changes are made will signify your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Vantage Bespoke Interiors
info@vantagebespokeinteriors.com
+44 (0) 7897474772
Studio 19, 93-97 St. Georges Road, St.Georges Studios, Glasgow G3 6JA.

This Privacy Policy ensures transparency in how we handle personal information, allowing clients to feel secure when engaging with our interior design services.